Terms of Service

The service

Infinity Wed helps wedding professionals, including photographers, videographers, media creators, makeup artists, hairdressers, veil designers and room decorators, manage packages, bookings, clients, calendars, teams and money. You choose the kind of work you do, and some features depend on it, for example the wedding timeline and delivery for photo and video work, and bookings by the hour for makeup, hair, veils and room decoration. Features may change, be added or be removed over time.

Your account

• You must be at least 18 years old and give accurate information.
• You are responsible for keeping your login safe and for everything done in your account.
• One account is for one studio or one professional.
• Your team: you decide what you share with your crew, including details you send them from the app. You are responsible for that information once you share it, and for anyone you give access to your account.

Your content

• Everything you add stays yours: your packages, prices, client details, photos and notes.
• You give us permission to store and display that content only so we can run the app for you.
• You are responsible for getting the right permission to store and use your clients' details and photos.
• You are responsible for making sure the information you add is accurate.
• You must not upload content that breaks the law or infringes anyone else's rights, including copyright and privacy.

Our app and brand

Infinity Wed itself belongs to us or to the people who license it to us. This includes the app design, the source code, the name, logo and brand, and the features and systems behind them.

You may use the app as offered, but you may not copy, modify, reverse engineer, resell or build a competing product from any part of it without our written permission.

Acceptable use

You agree not to use the app for anything illegal or for spam, try to access another studio's data, overload or attack the service, or copy or resell the app. We may suspend accounts that break these rules.

Booking pages and client portals

Your link. Your public profile lives at app.infinitywed.com/yourname and your packages page at app.infinitywed.com/yourname/booking. Anyone with the link can open them. Some names are kept for the app itself, and we may change a link name that copies another brand or person, or that is misleading.

Booking requests and messages sent through your pages are between you and your clients. A booking request is not confirmed until you confirm it in the app. Infinity Wed is only the tool you use. We are not a party to your agreements with your clients and we are not responsible for:

• cancelled or changed bookings;
• a professional arriving late or not attending, or a client not being ready on time;
• the quality of photos, videos or any other service;
• deposits, refunds or payments;
• any money or other dispute between a professional and a client.

Client portal links can show private booking details. You are responsible for sharing each link only with the right client and for keeping it confidential. Anyone with the link can open that portal.

Availability

We take reasonable steps to protect your data and to restore the service quickly if something goes wrong. However, no online service can guarantee that data will never be lost or that it will always be available.

Your bookings, payments and wedding dates matter, so you are responsible for keeping your own regular backups. You can download a full backup any time from Settings, and we recommend doing so at least once a week.

Price

Founding members. Accounts open to people on the waitlist. The first 100 users who create an account are founding members. Founding members can use every feature that is in the app on the day they join, for free, for as long as their account stays active. If we later add new paid features or plans, they will be optional and separate, and founding members keep everything they had for free.

For everyone else, Infinity Wed is currently free to use. If we introduce paid plans, we will tell you clearly before you subscribe:

• the price;
• how long the subscription lasts and how it renews;
• how to cancel;
• our refund policy.

We will give you at least 30 days' notice before any price change takes effect. You can always choose not to continue.

Ending your account

• You can stop using the app and ask us to delete your account at any time.
• We may suspend an account temporarily if we see suspicious activity, a security risk or a breach of these terms. When it is safe and possible, we will tell you why.
• We may close accounts that seriously or repeatedly break these terms.
• If you delete your account from Settings, it and all of its data are deleted straight away, so download a backup first if you want one.
• If we close an account, you will have 30 days to download your data first, unless the law or a security risk requires otherwise.
• We may keep some information for longer where the law requires us to.

Limitation of liability

The app is provided "as is" and "as available". To the fullest extent allowed by law, we are not responsible for indirect or consequential losses, such as lost business, lost profits or lost data, arising from your use of the app.

Where the law allows a limit, our total responsibility to you is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits or excludes any responsibility that cannot be limited or excluded under the laws of the Arab Republic of Egypt, including responsibility for fraud or gross negligence.

Changes to these terms

We may update these terms. If the changes are important, we will tell you in the app. Continuing to use the app means you accept the updated terms.

Law

These terms are governed by the laws of the Arab Republic of Egypt.

Contact

Questions about these terms? Email support@infinitywed.com.